AI Corporate Knowledge Agents
Maximize Employee Productivity and Do More With Less Through AI CKAs
Empower Your Business with Cutting-Edge AI Corporate Knowledge Agents
Significantly accelerated employee productivity. Enhanced operational efficiency. Data-driven decision making. Improved customer experience. In today's age where these key metrics are continuously optimized by artificial intelligence, is your company getting left behind?
The digital world is now powered by AI, and staying competitive requires not only taking advantage, but embracing AI's capabilities in all facets of your business—from R&D, operations to executive decision-making.
At Sphere, we create AI corporate knowledge agents that optimize key business processes. These CKA's are especially valuable in analyzing large datasets and providing real-time answers—allowing your team to be more productive in making decisions and assisting customers.
Deliver More Value With The Same Resources Through AI Information Processing
Enhanced Customer Experience Through AI Inference
Faster, Seamless Onboarding of New Employees
Powering the World’s Leading Businesses
Knowledge Agents For Every Industry
Build fine-tuned CKAs for specific use-cases in your industry, such as customer service in banking, assisted claims processing or information repositories of medical procedures.
ENABLE YOUR CORPORATE KNOWLEDGE AGENT
Corporate Applications of AI Knowledge Agents
AI knowledge agents have several valuable applications in corporate settings, offering transformative solutions across various departments and functions. Here is an overview of their key applications.
Enhancing Customer Service Support
Customer service representatives may have difficulties in having the exact right answer for all the customer problems they encounter. A CKA acts as the representative’s knowledge database—providing up-to-date protocol and answers for all problem resolution situations.
This increases the representative’s most important success factors: accuracy and speed.
Increasing Employee's Efficiency
Companies with a very dynamic knowledge base typically demands high level of upkeep for both its managers and employees. A CKA cuts this upkeep requirement significantly by making the knowledge base maintenance process more seamless—improving overall productivity and reducing human error.
More Efficient Employee Onboarding
Companies can have a typically long time onboarding new employees due to HR constraints, departmental/operational training and overall familiarization of the organization.
A CKA cuts this onboarding time significantly by acting as an up-to-date knowledge base for new hires; granting immediate access to new employees on needed information and freeing up active training time from senior employees.
Don’t Know Whether to Build or Buy Your AI CKA Solution?
Take Our Quick Online Assessment
We know that there are many AI solutions in the market. But, you might have specific needs for your corporate knowledge agent that cannot be fulfilled by off-the-shelf pre-packaged AI integrations.
That’s why we developed a quick online assessment—our GenAI Customization Checklist for Business Leaders. After completing this assessment, we will provide you with a customized report containing specific recommendations based on your responses.
Estimated Assessment Time: < 5 Minutes
How Does Your CKA Work— Retrieval Augmented Generation (RAG)
Your CKA continuously improves its responses through a retrieval augmentation generation (RAG) system. Through RAG, the CKA takes a user’s raw query and augments additional context (via a pre-loaded information database). This context-added query then gets sent to the language learning model as a full prompt, significantly increasing the clarity of the original query.
This context-added prompt results in a much more refined result that accurately answers the user’s original question.
Why Sphere?
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We will help you get the right AI tech, for the right purpose, to build the right architecture so you can transform your business. We have experience with all modern data, AI and analytics tools and will make sure you’re taking full advantage of the benefits available across your entire data stack.
Featured Team Members
Leon Ginsburg
Founder and CEO
A digital innovations leader, technologist, investor, and entrepreneur, Leon founded Sphere Software in 2005 to revolutionize the delivery of remote teams. He has a passion for people, products, processes, and technologies that not only perform well, but also are human-centric and meet the needs of the user.
Boris Korenfeld
Global CTO & General Manager of Tech Practices
Boris has held various roles since 2000 and worked for several of the world's leading organizations, including HP Software, Gett Taxi, and Google. He helped build a variety of products in different domains and led high scale tech teams to success. He is passionate about leadership, change management and innovation; using his experience in these areas to make an impact to global businesses.
Igor Meltser
VP of Global Technology Solutions and Services
Igor has extensive technical and operational experience, spending the last 15 years of his career in various Healthcare-related IT roles. With almost 20 years overall in small entrepreneurial and large global tech-forward organizations, Igor leads cross-functional teams to design and deliver innovative high-tech solutions to aid in the continuum of care. He holds a Master’s Degree in Information Systems Technology, Networking and Security, and two Bachelor degrees in Computer Science and Information Systems from DePaul University. Igor previously held a CCNA certification and had successfully completed a SAFe Foundations bootcamp program.